Last updated: [Nov., 2025]
Welcome to PawForever (“we,” “us,” or “our”).
Your trust matters deeply to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, upload content, or use our services to create personalized pet memorial products.
By using our website, you agree to the practices described below. If you do not agree, please discontinue use of our services.
1. Information We Collect
1.1 Personal Information You Provide
We may collect information you directly share with us, including but not limited to:
- Name
- Email address
- Shipping/billing address
- Phone number
- Payment information (via secured third-party processors)
- Images, photos, or videos you upload to create our products
- Messages or feedback sent to our support team
1.2 Automatically Collected Information
When you visit our website, we may collect non-identifiable data such as:
- IP address
- Browser type and device information
- Pages viewed and time spent
- Cookies and tracking technologies
1.3 Third-Party Integrations
If you access our website through social media accounts or other platforms, we may receive permitted basic profile information from those platforms.
2. How We Use Your Information
We use your information to:
- Process and fulfill your product orders
- Create personalized AI-generated pet memorial content
- Send updates, confirmations, and service notifications
- Provide customer support
- Improve our website and service experience
- Comply with legal obligations
Your uploaded images will only be used to generate ordered products and will never be sold, shared, or used for unrelated purposes.
3. AI Processing & Uploaded Image Use
Because our service transforms static pet images into animated memorial projections:
- Your photos will be securely stored during processing
- AI models process them solely to generate your requested product
- We do not use your media to train public AI models without consent
You may contact us to request deletion of uploaded images at any time.
4. Cookies & Analytics
We use cookies and similar technologies to:
- Recognize returning visitors
- Save preferences
- Improve user experience
- Analyze traffic
You may disable cookies via your browser settings, but some features may not work correctly.
5. Sharing of Information
We do not sell or trade personal data.
We may share information only with:
- Payment processors
- Manufacturing/fulfillment partners
- Technology service providers (hosting, AI processing, website analytics)
These partners are bound by confidentiality and compliance requirements.
We may also disclose information if required by law or to protect our rights.
6. Data Security
We take reasonable measures to protect your information from unauthorized access, misuse, loss, or disclosure.
However, no method of transmission is 100% secure; we cannot guarantee absolute security.
7. Data Retention
We retain personal data only for:
- As long as needed to fulfill your order
- Customer service and legitimate business purposes
- Legal or regulatory compliance
You may request deletion of your data at any time.
8. Children’s Privacy
We do not knowingly collect information from children under 13 (or minimum age defined by your jurisdiction).
If we learn we have inadvertently collected such information, we will delete it promptly.
9. Your Rights
Depending on your region (e.g., EU/UK GDPR, California CCPA), you may have rights to:
- Access your data
- Request corrections
- Request deletion
- Opt out of marketing communications
To exercise rights, contact us at: [support email/contact page]
10. International Transfers
As we serve global customers, data may be processed across regions.
We take steps to ensure compliant, secure handling of international transfers.
11. Updates to This Policy
We may update this Privacy Policy.
When changed, the “Last Updated” date will reflect revisions.
Continued use after changes means acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or wish to request data access/removal, you can reach us at:
📩 Email: [piercewang110@gmail.com]